Privacy Policy

Farrier Fleet is provided by Simon Fleet.
Last updated: 2026-02-02

What this policy covers

This policy explains how we collect, use, store, and share personal data when you use the Farrier Fleet mobile app (iOS/Android).

Personal data we process

Depending on how you use the app, we may process the following categories of data:

• Account data: email address and authentication identifiers (used to sign you in).
• Client data you enter: client names, addresses, postcodes, notes and other details you choose to store.
• Derived location data: coordinates derived from addresses you store (for mapping, geocoding, and distance estimates).
• Photos: images you upload (e.g. horse photos) and any captions/notes you attach.
• Distance / routing data: calculated distances and travel-time estimates between stored locations.
• Subscription status: whether you have an active subscription and related entitlement status.
• Support communications: messages you send us (e.g. emails) and our responses.

What we do not collect

• No advertising tracking: we do not run advertising SDKs or track you across apps and websites.
• No third-party analytics SDKs: we do not include third-party analytics/advertising trackers in the app.
• No card details: we do not collect or store your payment card details (payments are handled by Apple/Google).
• No continuous GPS tracking: we do not continuously track your device location in the background.

Important note about client data you enter

Farrier Fleet lets you store information about your own clients. You are responsible for ensuring you have a lawful basis to store and use that information (for example, for providing your services and managing appointments).

How we use your data

• Provide core features (client/horse management, scheduling, notes, photos, route/distance calculations).
• Store and sync your data across devices and to prevent data loss.
• Maintain security and reliability (prevent abuse, detect issues, troubleshoot errors).
• Respond to support requests and communicate with you about the app.
• Confirm subscription access (e.g. whether Pro features should be enabled).

Legal basis (UK GDPR)

We rely on the following legal bases, depending on the activity:

• Contract: to provide the service you request when using the app, including storing, displaying, and syncing the data you enter and delivering paid features if you subscribe.
• Legitimate interests: to keep the service secure and reliable, prevent abuse, maintain service quality, and fix bugs. We only use this basis where our interests are not overridden by your rights and freedoms.
• Consent: where required, such as when you choose to enable device permissions (e.g. camera/photo library). You can withdraw consent at any time by disabling the relevant permission in your device settings.

Service providers (processors) and sharing

We do not sell your personal data. We share data only as needed to run the app:

Supabase (authentication, database, file storage)

We use Supabase to provide user authentication (Supabase Auth), store your app data (database), and store uploaded images (Supabase Storage). This means your account data, client records, derived locations, and photos may be stored and processed by Supabase on our behalf.

Google Maps Platform (mapping / geocoding / distance calculations)

We use the Google Maps Platform APIs to support mapping and location features (for example, converting addresses into coordinates and calculating distances/travel times between locations).

When you use these features, relevant location information (such as client addresses, postcodes, or coordinates) may be sent to Google to provide the requested functionality. Google processes this information under its own terms and policies.

Payments and subscriptions (Apple / Google / RevenueCat)

If you purchase a subscription, payment is processed by the Apple App Store (iOS) and/or Google Play (Android). We do not receive your full payment details.

We use RevenueCat to help manage subscriptions and verify subscription/entitlement status across devices. RevenueCat may process purchase and subscription status information (such as whether a subscription is active) for this purpose.

International transfers

Our service providers may process data on servers located outside the UK. Where international transfers occur, we rely on appropriate safeguards such as standard contractual clauses and/or other legally recognised transfer mechanisms required by applicable data protection law.

Retention

• Active account: we keep your data for as long as your account is active so the app can function.
• Account deletion: if you delete your account, we delete your personal data from our active systems. If your device is online, deletion is requested immediately. Residual copies may remain in backups for a limited period (typically up to 30 days) before being overwritten.
• Legal/security exceptions: we may retain limited information where necessary for legal, security, or operational reasons (for example, to investigate abuse).

Your rights

Depending on your location and applicable law (including the UK GDPR), you may have rights to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing
• Request a copy of your data (data portability), where applicable
• Withdraw consent (where consent is the legal basis)

To exercise these rights, contact us at simongabrielfleet@gmail.com. If you are in the UK, you can also complain to the Information Commissioner’s Office (ICO).

No profiling / automated decision-making

We do not use your personal data for profiling or automated decision-making that produces legal or similarly significant effects.

Security

We use reasonable technical and organisational measures to protect your data. No method of transmission or storage is 100% secure, but we work to protect your information.

Children

Farrier Fleet is not intended for children. We do not knowingly collect personal data from children.

Changes to this policy

We may update this policy from time to time. We will update the “Last updated” date above and, where appropriate, provide additional notice in the app.

Farrier Fleet • Privacy Policy • Contact: simongabrielfleet@gmail.com